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Feature Comparison
| Starter | Pro | Scale | Enterprise | |
|---|---|---|---|---|
| Price | $29 / mo | $99 / mo | $299 / mo | Contact sales |
| Messages included | 5M / mo | 25M / mo | 100M / mo | Unlimited |
| Additional messages | $2.50 / M | $1.60 / M | $1.00 / M | Custom |
| Peak concurrent connections | 200 | 1,000 | 5,000 | Unlimited |
| API requests | 3,000 / min | 12,000 / min | 60,000 / min | Unlimited |
| Monthly active users | Unlimited | Unlimited | Unlimited | Unlimited |
| Channels | Unlimited | Unlimited | Unlimited | Unlimited |
| Free trial | 7 days | 7 days | 7 days | Contact sales |
| Real-time messaging | ✓ | ✓ | ✓ | ✓ |
| WebSockets + REST + webhooks | ✓ | ✓ | ✓ | ✓ |
| Presence, history & message queuing | ✓ | ✓ | ✓ | ✓ |
| 20+ language SDKs | ✓ | ✓ | ✓ | ✓ |
| Realtime analytics dashboard | ✓ | ✓ | ✓ | ✓ |
| Multi-region edge delivery | ✓ | ✓ | ✓ | ✓ |
| IP whitelist & audit logging | - | ✓ | ✓ | ✓ |
| Custom alerts | - | ✓ | ✓ | ✓ |
| Backups | - | ✓ | ✓ | ✓ |
| Dedicated clusters | - | - | ✓ | ✓ |
| Custom domains | - | - | ✓ | ✓ |
| Custom integrations | - | - | - | ✓ |
| White-label options | - | - | - | ✓ |
| Support | Priority | Priority | Phone & priority | |
| Uptime SLA | Standard | 99.9% | 99.95% | 99.999% |
| Data retention | Standard | 90 days | 365 days | Unlimited |
FAQs
What's included in the free trial?
All plans include a 7-day free trial with full access to that plan's features. You enter a card when you start the trial — it isn't charged until day 7, and you can cancel before then at no cost. There is no permanently free tier.
What happens when my free trial ends?
After your 7-day free trial, your plan continues at its simple monthly price with no surprises. There's no per-seat pricing — you get the full plan for one flat rate — and you can cancel anytime before or after the trial ends.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer bank transfers (ACH/wire) for enterprise customers. All payments are processed securely through industry-leading payment providers with PCI compliance.
Can I change plans anytime?
Yes, you can upgrade or downgrade at any time with no penalties or fees. Changes take effect immediately, and you'll be prorated for any remaining time on your current plan. Move between tiers as your needs evolve.
Is there a setup fee?
No setup fees, no hidden costs, and no surprise charges. You only pay for your chosen plan and any additional usage beyond plan limits. Our transparent pricing means you know exactly what you'll pay each month with no unexpected bills.
Do you offer enterprise discounts?
Yes, we offer custom pricing for enterprise customers with high volume requirements or specific compliance needs. Contact our sales team for volume discounts, custom SLAs, dedicated support, and tailored solutions for your organization.